Inbox Unveils Infrastructure Management Solutions for Large Enterprise
Friday, May 23rd, 200822 May 2008 Karachi:
Inbox Business Technologies – one of the leading end-to-end technology solutions company in Pakistan unveiled its premier services program for infrastructure management. Inbox Platinum Program is a value-added service offering by Inbox for large enterprise customers. The program includes premier support and after-sales services for technology infrastructure products and services, as well as a fully integrated customer portal for better management and more informed decision-making.
Speaking at the launch of Inbox Platinum Program, Inbox CEO, Ghias Khan stressed on the importance of a reliable IT infrastructure for medium and large enterprise, that supports mission-critical business processes. “With its help-desk solutions, service level agreements, and outsourcing solutions, Inbox is fully geared to help medium and large organizations reduce their burden of infrastructure management and thus enable them to stay focused on strategic IT needs,” he said.
Also present at the event, Riaz Yousuf Ali, Vice President Support & Services, Inbox talked about Inbox’s dedicated Contact Centre, which is operational 24 hours a day, 7 days a week for receiving and resolving customer queries anywhere in the country. “Inbox’s value-added offerings include a dedicated contact centre, reliable products, a fully integrated customer MIS portal, and a nationwide support network.”
Syed Omair Ali, Head of IT, Wateen Telecom, talked about how Inbox’s outsourcing solutions have helped Wateen’s IT division provide better end-user support to the rest of the organization.














